Manage Customer Privacy v3
Access and update the latest customer privacy statements.
Overview
For any partner or dealer with an application that has access to customer data, for example, across Sales, Service and/or Marketing. Manage Customer Privacy enables your application to access, create and manage customer privacy statements. Due to regulatory and compliance requirements, it is vital that partners/dealers manage their customer's communication privacy preferences. Manage Customer Privacy delivers the capability to do this.
Availability:
Autoline and Autoline Drive
Note:
The newly added data channels are available with Autoline Rev8 connectors and currently in BETA testing. Autoline DRIVE integration is pending development and is in progress.Not available where you need it? Let us know
Previous Version: manage-customer-privacy-v1
Provides endpoints to:
- Get Customer & Company Privacy Statements
- Get Customer & Company Privacy Agreements
- Create Customer & Company Privacy Agreements
- Update Privacy Agreements
Capabilities
Regulatory Compliance
Retrieve and update customer privacy information to stay aligned with regulatory compliance requirements.
Customer Service
Offer improved customer service by communicating with customers in line with their marketing preferences.
Customer
Retrieve and update privacy preferences whilst conversing with the customer. This reduces the volume of manual re-keying, helping to reduce costs and resources.
Usecases
All partner/dealers
Every partner that is using customer resources (Manage Customer, Find Customer) will have the requirement to retrieve and update these privacy resources.
Endpoints
- GET /customersPOST /customers/{customerId}/privaciesGET /customers/privacyStatementsGET /customers/{customerId}/privaciesPUT /customers/{customerId}/privacies/{privacyId}GET /companiesPOST /companies/{companyId}/privaciesGET /companies/{companyId}/privaciesGET /companies/privacyStatementsPUT /companies/{companyId}/privacies/{privacyId}