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Event Subscription - In Development

Receive notifications of subscribed events generated by Keyloop dealer management systems (DMS)

Overview

This service allows a partner application to receive notifications of subscribed events generated by Keyloop DMSs. The process of subscribing to the event streams is currently managed by Keyloop and partners should provide an endpoint to the specification provided to allow the streaming of business events. When the notification is received this allows for subsequent queries to be built upon to obtain the associated object using our API portfolio. This service will have the benefit of ensuring that a partner application is kept informed and aligned with the DMS. Early visibility has been enabled to inform partner roadmaps and provide an opportunity to offer feedback and comment prior to publication.

Availability: In development

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Provides endpoints to:

  • Create event subscription

Capabilities

Customer

Set up and update single or multiple subscriptions to Customer Events: Customer Created, Customer Updated and Customer Deleted. Use alongside Customer API products (Manage Customer, Find Customer, Manage Customer Privacy) to retrieve the applicable customer data.

Repair Order

Set up single or multiple subscriptions to Repair Order Events: Repair Order Created, Repair Order Updated and Repair Order Cancelled). Use alongside Inspect Vehicle API products (Inspect Vehicle Basic and Inspect Vehicle Advanced) to retrieve applicable repair order data.

Usecases

CRM Database

Keep your CRM database up to date. Save multiple API calls to the DMS by only calling when required (only call when the customer has been created or updated) and only the applicable customer (not mass calls to whole customer database). Act upon the information given e.g. launch campaigns, serve customers on up to date information, data cleansing.

Repair

Keep your applications up to date with the latest repair order data. Save on making unnecessary multiple API calls to the DMS by only calling when required (only call when repair order event is notified) and only with the applicable repair order. Act upon the information given e.g. inform customers on up to date service progress information.